For our fast growing company Tritac we are looking for a technical support engineer! Do you enjoy solving complex issues, do you have experience with technical support and do you prefer a broad and varied range of tasks? Then we are looking for you!
As a technical support engineer you will be the link between our functional support engineers and our development team. Your technical and analytical skills will be used to analyse the more complex incidents and determine the cause. You will work actively with developers to structurally solve such incidents in order to prevent recurring issues.
As the linchpin between functional support and development, you are able to formulate necessary information clearly and concisely, so your colleagues have the correct technical data at their disposal. You enjoy being responsible for your own tasks, and are a star in maintaining your administration and setting the right priorities.
In addition to dealing with incidents, you also help further professionalize our support department. You will support our service staff, for example by writing procedures, documenting systems and functionality, solving incidents together and helping them to prioritize incidents. Your ideas for structural improvements are appreciated and expected.
We develop based on SCRUM and work with C#, ASP.NET MVC, MS SQL and React, among others.
With 17 years of experience in the e-commerce industry, at Tritac you will find a company with ambition to grow internationally. With a highly experienced team of developers, we are building our scalable platforms, Katana Commerce and Katana PIM. Both platforms serve customers in the B2B and B2C market, where the strength lies in speed, security and flexibility. You can think of customers such as: Fashion voucher, Chrysal International, BAM Wonen, Galoha, Vepa Bins, Little Dutch and many more.
Send an email to firstname.lastname@example.org or call 071-5288792. Who knows, you might soon be part of our friendly team, in which you and your colleagues will be responsible for beautiful and challenging projects!
PS: we do not work with recruitment agencies, please feel free to contact us directly.
- As long as this vacancy is online, the position in question has not yet been filled -
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