Katana Commerce

Katana Commerce

The e-commerce platform for professionals

The power of Katana Commerce

Want to find out where your e-commerce business has room to grow? How to increase yields from your online sales? And how to communicate with your customers more easily? Start using Katana Commerce and we’ll help you do just that.

Katana Commerce is Tritac’s B2B & B2C e-commerce platform. It’s powerful and flexible and made with the scalability, conversion and security of your online store in mind.

With Katana Commerce you’ll check the status of your online store at a glance. With real-time sales numbers, an immediate overview of your best sellers and easy order management. You’re completely in control of your online store, always. And adding products, creating new categories or starting promotional deals only takes seconds.

In charge of your online store

You'll easily set up your online store, in any language you want. Within the Katana Commerce platform you'll be able to give every product, category or article a matching text, price or shipping costs for each language or country.

Dashboard

Our dashboard gives you up-to-date insights into your online store’s most important data. Sales numbers, popular search words, best sellers, user activity, important to-do’s and real-time Google Analytics data are available at a glance.

Catalog

Create different kinds of products like staggered, recurring or bundled products. Or save time with our smart category feature. And decide which storefront needs which categories with our multi-shop feature. Complete your product listing with product attributes, specifications, tags, labels and manage reviews. And import and export data with our handy feed-mapping tool.

Sales

Katana’s sales environment shows you all your orders, shipments, repeated payments, gift cards and returns. Easily manage the status of an order or a shipment and quickly deal with returns by handling refunds within Katana.

Promotions

No online store can do without promotions. We have a broad selection of discount codes you can use. Or you can create content campaigns which completely transform your Katana online store for something like a week-long special, transforming things like banners, products, blogs, news articles, categories and/or discounts.

Customers

Next to the user-friendly managing of your customer database, you can place orders for your customers with the ‘impersonate’ feature. Control your customer’s or admin’s user rights. And keep all your sellers and wholesalers together in the vendor environment.

Reports

Everything in the Katana platform is reported on so you can, for instance, see which products are best sellers and which aren’t. Or find out which wish lists and shopping carts have been left behind.

Content management

With Katana’s CMS environment you can manage all general pages, text areas, customer service pages, FAQs, news articles, service emails, invoices, packing slips, blogs, banners and the store finder.

  • 1. Dashboard
  • 2. Catalog
  • 3. Sales
  • 4. Promotions
  • 5. Customers
  • 6. Reports
  • 7. Content management
Flexible, fast and easy to use

Flexible, fast and easy to use

The one-stop-shop solution

Features

Katana Commerce has so many features and capabilities that it’s impossible to talk about them all, but here’s a few features that we’d like to sum up.

  • Multi-language
  • Multi-shop
  • SEO optimizable
  • Customer service & FAQ
  • Search and filters
  • Affiliate tracking
  • Cross-selling
  • Discounts & gift cards
  • (Partial) shipments
  • Custom banners
  • Store finder
  • News & blog
  • Combi-deals
  • Impersonate feature
  • Full-SSL
  • User rights
  • Product comparison
  • Recurring and subscription products
  • Grouped products
  • Volume discounts
  • Bundled products
  • Product attributes
  • Custom templates
  • Wish lists
  • Reviews
  • Quick finder

Always informed

  • You can check all your orders, sales figures and best sellers at all times.
  • Easily manage the status of orders and shipments.
  • Leave comments on orders for your colleagues and partners.
  • Returns can be handled easily and refunded directly.

Special features

Katana Commerce stands out from other e-commerce platforms by giving you access to special features, next to the usual and expected ones.

  • Import and export with our handy feed-mapping tool.
  • Upload and rename images in bulk.
  • Use price books: special prices per customer, linked to a time period and store(s).
  • Rental, downloadable and recurring products.
  • Multi-language, multi-currency and multi-shop on a single platform.
  • Unlimited specifications and options to add.
  • User access settings for each section (product, categories, etc.).
  • Smart categories: products that fit your chosen filters get added to smart category automatically.
  • Find and choose delivery locations in the check-out process.
  • Create content campaigns for promotional sales with special banners, blogs, news articles, discounts, products and/or categories.

Solutions we focus on

Business to Business

Business to Business

We make sure your business clients are helped. Our platform Katana Commerce has all the B2B features that you and your customers need. And with Katana marketplace and our sister company ChannelEngine’s software, you’ll sell on all major European marketplaces.

Brand to consumer

Brand to consumer

Close the distance between your brand and your customer with Katana Commerce. Combine B2B and B2C in a single scalable e-commerce platform. Multiple brands, countries and/or languages? Our multi-shop and multi-language features help you do just that.

Innovating e-commerce

Innovating e-commerce

Technology is developing at breakneck speed, especially in the e-commerce landscape. This influences how customers get in touch with brands. We’re always working on the cutting-edge and we’re always looking to innovate. It’s how we create new opportunities for your online store.

Continuous development of your environment is done safely by use of a DTAP (Development, Testing, Acceptance and Production) street. This allows us to efficiently and in a controlled manner bring out new releases and implement patches.

And we use the Scrum method of managing our projects. Scrum is an agile framework and is used to develop software effectively and flexibly within teams.

Passionate about hosting and support

Passionate about hosting and support

Fast, secure and reliable hosting are some of the main ingredients of your online success. Your online store should perform fast and stable at all times.

Reliable hosting is part of our service. And our support team is at your service 24/7 to make sure your online store is functioning properly.

Integrate with any system

For over 15 years we’ve been integrating a wide variety of systems to our e-commerce software, from ERP systems, WMS systems, Payment Service Providers, check-out software, to accountancy software. Some of the products we have a lot of experience with are Navision, SAP, Unit4 and Exact.

A list of the possibilities:

PIM — Product Information Management

There are many benefits to managing your products from one centralized point. Katana has an extensive PIM environment that can be completely integrated. Already have a PIM system that you like? No problem, we can easily integrate that with Katana Commerce.

ERP integration

Katana Commerce can be completely integrated with your ERP or your financial package so all information is updated and exchanged automatically. We have a lot of experience integrating ERPs from companies like Navision, SAP, Unit4 and Exact. Do you use a different ERP? No problem, we can integrate any custom system.

WMS integration

Katana Commerce has multiple WMS connections available. A WMS (Warehouse Management System) is most often part of your ERP package. Some of our clients work with external logistic services (like 3PL) in which case we integrate the logistics funnel with their WMS. In any case, we can connect any WMS or 3PL supplier.

CRM

You can even manage your customer and supplier data in Katana Commerce without a separate CRM system. Want to continue using your existing CRM? We can connect that to Katana Commerce.

A dedicated team is ready for you in Leiden

A dedicated team is ready for you in Leiden

Working with Tritac

Tritac has a dedicated team that works on high-quality and reliable one-stop solutions for our clients. We see ourselves as real techies and we love solving complex problems. Our knowledge and years of experience help us understand the e-commerce world like no other. And allow us to be your partner throughout the process: from idea to strategy, development and continuing success.

Let's have coffee

A lot of beautiful and successful partnerships started in our office over a good cup of coffee. We like to take the time to get to know each other. Feel free to get in touch and drop by some time.

Our 90 day step-by-step plan

Your Katana e-commerce solution can become a reality in ninety days!

Tritac - Customer needs

Customer needs

It always starts with a need for change, a new adventure, a desired improvement or a new path to online success.

Tritac - Orientation

Orientation

You look for a suitable party with the best e-commerce solution and you enter into discussions with multiple companies to get a good picture.

Tritac - Exploration

Exploration

Of course you came to us! We listen carefully to your mission and vision. Together we discuss your wishes and requirements.

Tritac - Definition document

Definition document

If we decide to work together, we prepare an extensive definition document. This usually includes a technical, functional and graphic design.

Tritac - Quotation

Quotation

With the definition document you can go in any direction if desired ... but of course we prefer to realize your e-commerce platform and make an offer for this.

Tritac - Setup & configuration

Setup & configuration

Once approved, the project is planned and we first start with the setup & configuration of your new Katana platform.

Tritac - Delivery & explanation

Delivery & explanation

If the testing phase is successful, we will provide training for your internal organization to get to know the Katana platform.

Tritac - Implementation

Implementation

During implementation, developers & designers work together to ensure that programming work and the implementation of the design run as smoothly as possible.

Tritac - Test phase

Test phase

The test phase includes both the internal tests on our side and the test and acceptance on your side. The feedback and fine-tuning is processed accordingly.

Tritac - Launch

Launch

When the test phase and delivery have been completed, nothing will stand in the way of a live go. Off to the stars ... and beyond!