The PIM system for e-commerce professionals

The PIM system for e-commerce professionals

Grow your e-commerce business

Want to find out where your e-commerce business has room to grow? How to increase conversion of your online sales? A good PIM system helps you do that.

PIM stands for Product Information Management. Your PIM system is a centralized point where all the information about your products is collected and available. This helps manufacturers, wholesalers and retailers by always giving their customers complete and consistent product information.

Katana PIM is a powerful and scalable system that lets you manage all your products quickly and safely. It helps you collect, check and publish all the product information from your organization in a consistent way. By managing both your suppliers’ and your own data in this system, you’ll always have a complete and consistent overview of your products available.

Katana PIM gathers all your products into a single system and shows you at a glance how complete your product information is and where your organization still has opportunities to complete it.

One centralized point

One centralized point

Every organization already manages their product information. But for most businesses, it’s just a collection of Excel files because their ERP can’t do better. This results in knowledge being spread out over multiple departments, multiple locations and multiple file formats. Which in turn makes using the data cumbersome, too much work and unclear.

A PIM system serves as the single source for all your product information. It helps you structure, enrich and distribute all your product information, and functions as the single source of truth for all your other data systems.

Katana PIM, more than just a PIM

A huge advantage of Katana PIM is that it’s developed in-house by Tritac. This means we can easily adapt the system to completely meet your company’s requirements. And it can be integrated completely with Katana Commerce which means you can manage your product information and your e-commerce from a single system. This means no delays in information or changes and also means you have all your data and sales numbers immediately available. Katana PIM can also be integrated with other ERP or e-commerce systems. We’ll gladly help you integrate it.

At a single glance

See how complete your product information is at a glance.

Complete access

Complete access to your product information, orders, sales numbers and best sellers at all times.

Status changes

Status changes can be realized easily and without delays.


Leave comments on orders for your colleagues and partners.


Returns can be handled easily and directly refunded.

  • At a single glance
  • Complete access
  • Status changes
  • Comments
  • Returns

Special features of Katana PIM

Katana PIM stands out from other PIM systems by giving you access to special features, next to the usual and expected ones.

  • Custom dashboard for each user.
  • Separate login and rights for both internal users and suppliers.
  • Upload and rename images in bulk.
  • Unlimited specifications and options to add.
  • Access Control for each product, brand or category.
  • Import and export with our handy feed-mapping tool.
  • Product enrichment (completion per section) for each discipline to help with internal workflows.
  • Leave comments on products for your colleagues and partners.
  • User access per section (product, category, etc.).
Innovating e-commerce

Innovating e-commerce

Technology is developing at breakneck speed, especially in the e-commerce landscape. This influences how customers get in touch with brands. We’re always working on the cutting-edge and we’re always looking to innovate. It’s how we create new opportunities for your online store.

Continuous development of your environment is done safely by use of a DTAP (Development, Testing, Acceptance and Production) street. This allows us to efficiently and in a controlled manner bring out new releases and implement patches.

And we use the Scrum method of managing our projects. Scrum is an agile framework and is used to develop software effectively and flexibly within teams.

Passionate about hosting and support

Passionate about hosting and support

Fast, secure and reliable hosting are some of the main ingredients of your online success. Your online store should perform fast and stable at all times.

Reliable hosting is part of our service. And our support team is at your service 24/7 to make sure your online store is functioning properly.

Integrate with any system

For over 15 years we’ve been integrating a wide variety of systems to our e-commerce software, from ERP systems, WMS systems, Payment Service Providers, check-out software, to accountancy software. Some of the products we have a lot of experience with are Navision, SAP, Unit4 and Exact.

A list of the possibilities:

ERP integration

Katana PIM can be completely integrated with your ERP or your financial package so all data is updated and exchanged automatically. We have a lot of experience integrating ERPs from companies like Navision, SAP, Unit4 and Exact. Do you use a different ERP? No problem, we can integrate any custom system.

WMS integration

Katana PIM has multiple WMS connections available. A WMS (Warehouse Management System) is most often part of your ERP package. Some of our clients work with external logistic services (like 3PL) in which case we integrate the logistics funnel with their WMS. In any case, we can connect any WMS or 3PL supplier.


You can even manage your customer and supplier data in Katana PIM without a separate CRM system. Want to continue using your existing CRM? We can connect that to Katana Commerce.

A dedicated team is ready for you in Leiden

A dedicated team is ready for you in Leiden

Working with Tritac

Tritac has a dedicated team that works on high-quality and reliable one-stop solutions for our clients. We see ourselves as real techies and we love solving complex problems. Our knowledge and years of experience help us understand the e-commerce world like no other. And allow us to be your partner throughout the process: from idea to strategy, development and continuing success.

These customers preceded you

Let's have coffee

A lot of beautiful and successful partnerships started in our office over a good cup of coffee. We like to take the time to get to know each other. Feel free to get in touch and drop by some time.

Our 90 day step-by-step plan

Your Katana e-commerce solution can become a reality in ninety days!

Tritac - Customer needs

Customer needs

It always starts with a need for change, a new adventure, a desired improvement or a new path to online success.

Tritac - Orientation


You look for a suitable party with the best e-commerce solution and you enter into discussions with multiple companies to get a good picture.

Tritac - Exploration


Of course you came to us! We listen carefully to your mission and vision. Together we discuss your wishes and requirements.

Tritac - Definition document

Definition document

If we decide to work together, we prepare an extensive definition document. This usually includes a technical, functional and graphic design.

Tritac - Quotation


With the definition document you can go in any direction if desired ... but of course we prefer to realize your e-commerce platform and make an offer for this.

Tritac - Setup & configuration

Setup & configuration

Once approved, the project is planned and we first start with the setup & configuration of your new Katana platform.

Tritac - Delivery & explanation

Delivery & explanation

If the testing phase is successful, we will provide training for your internal organization to get to know the Katana platform.

Tritac - Implementation


During implementation, developers & designers work together to ensure that programming work and the implementation of the design run as smoothly as possible.

Tritac - Test phase

Test phase

The test phase includes both the internal tests on our side and the test and acceptance on your side. The feedback and fine-tuning is processed accordingly.

Tritac - Launch


When the test phase and delivery have been completed, nothing will stand in the way of a live go. Off to the stars ... and beyond!