Katana vs Shopify

Katana vs Shopify

Why Katana Commerce is the best alternative to Shopify.

The best alternative to Shopify

Shopify is great e-commerce software if you want to create a nice webshop quickly. Nothing wrong with that. But if you want a professional B2B or B2C e-commerce platform that can be completely made to fit your business model, Shopify might not be the best choice for you.

To start, you might get in trouble when it turns out that not all Dutch payment service providers, shipping companies, ERP packages, PIM systems and WMS software are connected to Shopify. Shopify is mostly popular in the American market and has only been available in the Netherlands for a short while. And Shopify is a Click & Play package. Custom development or design isn’t possible. That’s where Katana Commerce is much better.

Katana Commerce is completely customizable. And Tritac has been doing just that for quite some years. We're a close-knit team with 15 years of e-commerce experience that develops all its own software, keeps it up-to-date, hosts it ourselves on secure servers, has their own design department, has experience with the whole e-commerce chain, has their own support with 24/7 monitoring and can even handle emergencies in the middle of the night. We even operate our own fulfillment center.

Our mission is to unburden you. You can focus completely on your products or your service. We’ll handle all the technology for you.

The most important differences

Shopify is quick to set up, looks good and is easy to use. So why do we advise using
Katana Commerce over Shopify? We’ve summed up the most important differences.

Everything under one roof

Everything under one roof

Setting up your online store with Shopify is easily done. But what if you need some assistance with the design? Or if you need some personal advice about entering the e-commerce market with your online store. Or if you have specific wishes about new or existing features? Shopify’s support is only available in English. And nobody from Shopify will drop by to help you plan an online strategy, create custom solutions or to discuss ideas about the design together.

Apps & updates

Apps & updates

Next to Shopify’s own apps, a lot of third-parties offer apps. Many of these apps aren’t included in the different Shopify packages. This drives up the cost substantially. With Katana Commerce, everything is developed and implemented in-house and all our updates and expansions are included into your Katana Commerce online store. Only some of our larger modules, like our Exact online connection, are available separately.

The Dutch market

The Dutch market

Shopify is mostly big in America and hasn’t been available in the Dutch market for long. Consequently, there aren’t many Dutch plugins available. And not all Dutch payment service providers, PIM systems, ERP packages, shipping partners or WMS packages are available.
This might not bother small retailers, but larger companies will expect more.

Design

Design

Like with Magento there are many templates available for Shopify. And Shopify lets you change small things like buttons and colours. But if you want a completely custom design you’ll have to ask a third-party to create a template for you. The Katana Commerce design team has their own web designers and front-end developers that can create and implement a design effectively within the project. We even design entire corporate brandings from logo to packaging.

Multi-shop

Multi-shop

As a B2B business it’ll be a challenge to implement complex business rules into a Shopify shop. But for many companies the lack of a multi-shop feature will be a real problem.
Contrary to Katana, it’s not possible to create multiple storefronts on a single Shopify account. You’ll have to create multiple separate Shopify shops, all with their own managing dashboard, which you’ll have to connect to a single centralized system to have at least some clarity.

Not completely made for B2B

Not completely made for B2B

Many B2B companies sell products that don’t fit completely into the standard e-commerce models. Difficult pricing structures that B2B companies employ are not or barely implementable in Shopify.
And it isn’t always possible to work with dealers or regional sellers because a lot of B2B features are missing. The feature to log in and turn offline requested appraisals into an order (and pay it directly) is missing. Placing an order in the name of a customer (impersonation) is missing as well.

The best alternative to Shopify by and for professionals.

The best alternative to Shopify by and for professionals.

Katana Commerce vs Shopify

A list of some of the most important parts of a professional e-commerce platform.

SubjectKatana CommerceShopify
API (with Shopify Plus)
Affiliate connectionThrough our in-house developed software 'ChannelEngine' it is possible to connect with channels such as Tradetracker, DaisyCon, Affilinet, Adform and Adchieve.Via an app
BackupsDe website/-shop dagelijks, de database continue of elke 15 minuten.Via an app
B2B and B2C
CachingIn-memory cache, ElasticSearch, RedisIdentityCache
Carrier connectionStandard with PostNL (including location selector, delivery time, track & trace) and Sendcloud. We develop tailor-made links with other carriers.Via an app (PostNL not available, Sendcloud, MyParcel, Parcel partner, Parcel Proen Shops United available)
Checkout process automatic address searchVia an app
Comparison website linkThrough our in-house developed software 'ChannelEngine' you can connect to comparisons like Beslist, Fashionchick, Kieskeurig and Compare.nl and many other channels.Via an app
Comparison of productsVia an app
Cookie (notification) according to latest EU standardVia an app
Dashboard with sales overview, to-do's and statistics (in the back office)
Data trafficLarge, flexible limits (fair use policy)Ongelimiteerd
Design developed in-house (standard templates available)
Discount codes with advanced settings and requirements
E-mail software connectionsWe have a standard link with Mailchimp & Mailstudio. We make other tailor-made links.Via an app
Exact online connectionVia an app
Google analytics link + internal knowledge & support
Hosting & securityOn our own secure servers with 24/7 monitoring.On the Shopify server itself, fraud analysis
Hosting costs€100 - €400 (including redundant hosting, database mirroring and backup and SSL)Included in the total monthly cost. Shopify Lite costs $9,- p/month (+ 2% per sale). Shopify Basic costs $29.00 p/month (+ 2% per sale). Shopify Standard costs $79.00 p/month (+ 1% per sale). Shopify Advanced costs $299,- p/month (+0.5% per sale). The most comprehensive package (for large retailers), Shopify Plus, costs at least about $2000,- p/month.
Imports/exports that can be scheduled.Via an app
Import with custom mapping (advanced including image mapping)
Import typesXLSX, CSV, XML or file urlCSV only
KiYoh connection
Licence fee€250 tot €1.500 p/maand. Geen kosten per verkoop.Included in the total monthly cost. Shopify Lite costs $9,- p/month (+ 2% per sale). Shopify Basic costs $29.00 p/month (+ 2% per sale). Shopify Standard costs $79.00 p/month (+ 1% per sale). Shopify Advanced costs $299,- p/month (+0.5% per sale). The most comprehensive package (for large retailers), Shopify Plus, costs at least about $2000,- p/month.
Logs of e-mails, imports, etc. are available for programmers to be able to detect any problems more quickly.
Loyalty programVia an app
Maintenance & expansion of logistic linksDepending on the app developer
Marketplace connectionVia our in-house developed software 'ChannelEngine' it is possible to connect with marketplaces such as Bol, Amazon, Google Shopping, Rakuten, Fonq, Blokker and many other channels.Sales via Amazon, Facebook, Pinterest (depending on which price plan is chosen).
Maximum number of productsUnlimitedUnlimited
Multilingual
Multiple shops from one back office (Only with Shopify Plus)
Payment Methods couplingsBuckaroo, Adyen and Capayable available as standard. We make other custom couplings.E.g. Ogone DirectLink, Klarna, Mollie
PIM variant available (if only a PIM system is required).
Quick order via account (previous orders)Via an app
Reports (in the back office)
SEO friendly fixed url's (permalinks)Via plugins
Shop finderVia an app
SLA costs€250 to €2.000There is no specific SLA as it is a SAAS solution. The total monthly costs do include 24/7 support (in English only). Shopify Lite costs $9,- p/month (+ 2% per sale). Shopify Basic costs $29,- p/month (+ 2% per sale). Shopify Standard costs $79,- p/month (+ 1% per sale). Shopify Advanced costs $299,- p/month (+0.5% per sale). The most comprehensive package (for large retailers), Shopify Plus, costs at least about $2000,- p/month.
SSL (TLS)
SupportInterne supportafdeling, 24/7 bereikbaar voor noodgevallen.24/7 support (alleen in het Engels). Bij Shopify Plus versnelde support.
Synonyms list and 'auto-completion' search termsVia an app
Tailor-madeCustom development possible. Personal contact with project managers and developers.Not possible. Shopify is an SAAS solution and the source code cannot be changed. Special Spotify apps allow you to install extensions.
Social media connection with Facebook, Twitter, Google+, Pinterest and Instagram.
Unique meta titles and descriptions
Updates
Uptime warranty99.8%99.99%
Vouchercodes
WMS connectionWe have a standard link with Active Ants and Fulfilment Solutions. We make other tailor-made links.Not via an app, but via plugins. Active Ants, Promese, Shop We Do, Sale Supply, Surlogic, Picqer (if you have your own warehouse) have plugins available.
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Are custom work and a personal touch important to you?

Are custom work and a personal touch important to you?

Is a made-to-measure custom B2B or B2C online store crucial to you? Do you want all of your e-commerce done by one, single party. Are the Dutch and Belgian markets important for you? And do you appreciate a personal touch, like we do?

Than we’d like to talk to you. For 15 years we’ve been creating beautiful partnerships with a wide range of customers like Sanoma, Cycleon and KPN. Maybe soon we'll collaborate with you? Have a look at the Katana Commerce website.